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Heap University

Welcome to Heap University

The courses you find in Heap University are designed to help get you up and running with Heap.

With Heap, everything is measurable and any data point is ready for analysis. Using Heap you can uncover the wealth of insights that your organization has available.

Select a course below to get started!

Course Library

Organizing and Managing Heap

Organizing and Managing Heap

During this training course we will enable you to make the key decisions to get started and manage your account-wide settings.

Eventsrolespermissionsdata democratizationadmindata governanceGetting Started

Heap 101 | Intro to Heap

Heap 101 | Intro to Heap

Get Started with Heap. Learn how Heap works and how to get started with analysis!

Getting Started

Heap 102 | Heap Essentials

Heap 102 | Heap Essentials

Getting Started

Customer Success’s Guide to Customer Health

Customer Success’s Guide to Customer Health

Zero in on how you can monitor your own accounts in Heap - ensuring both delight and usage of your tool

Customer SuccessCSMUse Case

PM's guide to measuring feature success

PM's guide to measuring feature success

Analyze the impact that feature builds have on your business and implement strategies to use data to build a better product.

Heap for Web + Mobile

Heap for Web + Mobile

Know the basic required set up to ensure you analyze your entire user journey across devices.

Intro to HTML & CSS

Intro to HTML & CSS

Get a high level overview of HTML and learn how to use it when defining events in Heap.

Survive and Thrive in Covid Era

Survive and Thrive in Covid Era

Learn how to use Heap to measure the impact of COVID-19 on your business and quickly pivot in response.

Customer Stories

Customer Stories

Watch video testimonials from some of our fastest-growing customers

Data Talks

New Release Webinar Series

New Release Webinar Series

We have created the New Release webinar to highlight and demo the newest features in Heap and give you a sneak peek into some of our future releases.

Growth Webinar Series

Growth Webinar Series

This series of webinars is designed to help you get the most from Heap by using data to optimize every part of the customer journey. This webinar is intended to be more “how to”, so we will be spending a majority of the session actually building reports, reviewing the results, and suggested solutions.

Other Webinars

Heap Foundations Certification

Heap Foundations Certification

Demonstrate and reinforce your understanding and knowledge of Heap's core components.

Getting Startedheapcertificationfoundationsfoundation

A/B testing Data in Heap

A/B testing Data in Heap

How to get your A/B testing into Heap, organize it, and use it in analysis