Discover and reduce the friction in your customer journey

Discover and reduce the friction in your customer journey

Are your customers experiencing the full magic of your product? Or are they dropping off too early? How can you be sure? Heap's funnel charts, paths, and journeys let you pinpoint friction in your user journey and help you figure out how to fix the flow.

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About this course

Are your customers experiencing the full magic of your product? Or are they dropping off too early? How can you be sure? Heap's funnel charts, paths, and journeys let you pinpoint friction in your user journey and help you figure out how to fix the flow. Join us for our next Workshop Wednesday to learn how to:
  • Analyze a customer journey
  • Identify where drop-off occurs
  • Drill into journey steps to pinpoint friction
  • Use this information to take action
Register now to keep your customer journey on the right track!

Curriculum

  • Session Recording: Discover and reduce the friction in your customer journey
  • Workshop Session: Discover and reduce the friction in your customer journey

About this course

Are your customers experiencing the full magic of your product? Or are they dropping off too early? How can you be sure? Heap's funnel charts, paths, and journeys let you pinpoint friction in your user journey and help you figure out how to fix the flow. Join us for our next Workshop Wednesday to learn how to:
  • Analyze a customer journey
  • Identify where drop-off occurs
  • Drill into journey steps to pinpoint friction
  • Use this information to take action
Register now to keep your customer journey on the right track!

Curriculum

  • Session Recording: Discover and reduce the friction in your customer journey
  • Workshop Session: Discover and reduce the friction in your customer journey