Heap 102 | Essentials

Heap 102 | Essentials

Build on the knowledge and skills you gained from the Getting Started Learning Path. Learn how to create Segments and Snapshots in Heap, explore the Retention, and Influence Analysis Modules, and take on some next-level event definitions.

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About this course

You've already mastered the basics in our Getting Started path, now it's time to level up your Heap skills. Heap 102 is designed to build upon the fundamental skills you already have in Heap to ensure that you are getting the most out of the platform. During this course, we'll walk you through some additional ways to bring data into Heap, cover some of our more advanced analysis modules, and teach you how to use some of our more powerful features.

You should take this course if you:

  • Have already taken Getting Started in Heap and want to build on that knowledge
  • Want to learn the four remaining analysis modules
  • Will be sharing content

Once you finish this course, you'll be able to:

  • Get all the data you need into Heap via Sources and Snapshots
  • Create Segments to better understand your user cohorts
  • Define Events manually
  • Use Users View to get granular data on your users
  • Understand what drives your user Retention
  • Use Paths to uncover the common journeys users take on your site
  • Share Reports and setup Alerts
  • And more...!

Course Duration: 60-90 minutes

Be sure to check out our Help Center for even more detailed knowledge. 

Curriculum58 min

  • Do More With Data
  • Heap Heads Up!
  • Creating Segments 6 min
  • Using Defined Properties 7 min
  • Creating Snapshots 6 min
  • Using Snapshots in Analysis 3 min
  • Using Sources 3 min
  • Knowledge Check
  • Leveling Up Your Analysis
  • Using the Users & Sessions View 3 min
  • Using the Retention Analysis Module 8 min
  • Using the Influence Analysis Module 7 min
  • Knowledge Check
  • Sharpen Your Skills
  • Sharing Reports and Setting Up Alerts 4 min
  • Creating Combo Events 3 min
  • Manually Defining Events 7 min
  • Knowledge Check
  • Course Wrap Up
  • Heap 102 Quiz
  • Course Feedback 2 min
  • Course Wrap Up

About this course

You've already mastered the basics in our Getting Started path, now it's time to level up your Heap skills. Heap 102 is designed to build upon the fundamental skills you already have in Heap to ensure that you are getting the most out of the platform. During this course, we'll walk you through some additional ways to bring data into Heap, cover some of our more advanced analysis modules, and teach you how to use some of our more powerful features.

You should take this course if you:

  • Have already taken Getting Started in Heap and want to build on that knowledge
  • Want to learn the four remaining analysis modules
  • Will be sharing content

Once you finish this course, you'll be able to:

  • Get all the data you need into Heap via Sources and Snapshots
  • Create Segments to better understand your user cohorts
  • Define Events manually
  • Use Users View to get granular data on your users
  • Understand what drives your user Retention
  • Use Paths to uncover the common journeys users take on your site
  • Share Reports and setup Alerts
  • And more...!

Course Duration: 60-90 minutes

Be sure to check out our Help Center for even more detailed knowledge. 

Curriculum58 min

  • Do More With Data
  • Heap Heads Up!
  • Creating Segments 6 min
  • Using Defined Properties 7 min
  • Creating Snapshots 6 min
  • Using Snapshots in Analysis 3 min
  • Using Sources 3 min
  • Knowledge Check
  • Leveling Up Your Analysis
  • Using the Users & Sessions View 3 min
  • Using the Retention Analysis Module 8 min
  • Using the Influence Analysis Module 7 min
  • Knowledge Check
  • Sharpen Your Skills
  • Sharing Reports and Setting Up Alerts 4 min
  • Creating Combo Events 3 min
  • Manually Defining Events 7 min
  • Knowledge Check
  • Course Wrap Up
  • Heap 102 Quiz
  • Course Feedback 2 min
  • Course Wrap Up