Answering common business questions with Heap

Answering common business questions with Heap

Your data is dying to answer your most burning business questions. All you need to do is build a chart or two.

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About this course

In this course, we'll show you how to start building Heap charts from scratch. You’ll learn how to ask the three most common types of business questions in Heap and see how to build the Heap charts that will answer them. Once you've built a few charts we'll show you how to refine your results using chart modifiers. What are you waiting for? Let’s see what your data has to tell you!

You should take this course if you:

  • Are NEW to Heap
  • Have taken the course, Getting Started with Heap
  • Have a basic understanding of data analytics concepts (e.g., using aggregates, operators, and values)*
  • Have a basic understanding of business concepts (e.g., conversion, retention, acquisition)*

*Useful, but not required knowledge.

Once you finish this course, you'll know:

  • The three most common types of business questions asked in Heap
  • Which chart and analysis type combinations can be used to answer the three most common types of business questions in Heap
  • How to build a chart that measures the total number of times an event was performed
  • How to build a chart that measures the number of unique users who performed an event
  • How to build a chart that measures the rate of conversion between events 
  • How to refine your chart results using modifiers

Course Duration: 40 min

Looking for an even faster way to get started in Heap? Try Heap Quick Start.

Curriculum33 min

  • Identifying the most commonly asked business questions 7 min
  • Asking your data: How many times has an event occurred? 5 min
  • Asking your data: How many unique users have performed an event? 5 min
  • Asking your data: What is the conversion rate between events?
  • Refining your charts using query filters and modifiers 10 min
  • Bringing it all together in Heap 6 min
  • Course feedback
  • Course wrap up

About this course

In this course, we'll show you how to start building Heap charts from scratch. You’ll learn how to ask the three most common types of business questions in Heap and see how to build the Heap charts that will answer them. Once you've built a few charts we'll show you how to refine your results using chart modifiers. What are you waiting for? Let’s see what your data has to tell you!

You should take this course if you:

  • Are NEW to Heap
  • Have taken the course, Getting Started with Heap
  • Have a basic understanding of data analytics concepts (e.g., using aggregates, operators, and values)*
  • Have a basic understanding of business concepts (e.g., conversion, retention, acquisition)*

*Useful, but not required knowledge.

Once you finish this course, you'll know:

  • The three most common types of business questions asked in Heap
  • Which chart and analysis type combinations can be used to answer the three most common types of business questions in Heap
  • How to build a chart that measures the total number of times an event was performed
  • How to build a chart that measures the number of unique users who performed an event
  • How to build a chart that measures the rate of conversion between events 
  • How to refine your chart results using modifiers

Course Duration: 40 min

Looking for an even faster way to get started in Heap? Try Heap Quick Start.

Curriculum33 min

  • Identifying the most commonly asked business questions 7 min
  • Asking your data: How many times has an event occurred? 5 min
  • Asking your data: How many unique users have performed an event? 5 min
  • Asking your data: What is the conversion rate between events?
  • Refining your charts using query filters and modifiers 10 min
  • Bringing it all together in Heap 6 min
  • Course feedback
  • Course wrap up