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Getting started: Introduction to Product Analytics

Just getting started with Product Analytics? Join our live 60-minute session designed to help you hit the ground running and start answering product questions with ease.

Webinar Live session soon Analytics Skills & Tools Mastery Beginner

Master advanced charts to answer any business question (SaaS)

Join us live on November 19th as we show you how to build a simple framework to turn business questions into meaningful analysis.

Webinar Live session soon

October 2025 - New Feature Walkthrough

Our experts shared an overview of all the latest features designed to enhance your daily experience!

Getting started: Introduction to Product Analytics | On-demand replay

Just getting started with Product Analytics? Watch this video to hit the ground running and start answering product questions with ease.

Webinar Analytics Skills & Tools Mastery Beginner

Optimize your Marketing Channels with Acquisition Analytics | Workshop Wednesday series

Understand how each channel performs is what drives smarter decisions and better ROI.

Conversion & Funnel Optimization Acquisition & Channels

Refresh and reorganize: Spring clean your Heap account

Spring is in the air and it's the perfect time to give your Heap environment a refresh! Join us for a 'spring cleaning' session where we’ll cover effective techniques to declutter and organize your data setup.

Boost conversion with multi-session insights | Workshop Wednesday series

Learn a structured approach to defining active usage and identifying behaviors that contribute to long-term retention.

Webinar Intermediate Conversion & Funnel Optimization User Journey & Flow Optimization

Boost retention with account-based analysis

User-level insights are valuable, but being able to tie those individual behaviors back to account-level metrics is crucial for improving retention. This Workshop Wednesday will spotlight the transformative power of account-based analysis for informed decision-making. Discover how to harness account-level data for a competitive edge.

How to take action with your Heap data

Relying on intuition for business decisions? That's risky business. Today's savviest leaders navigate using data as their compass. Join us for this month’s Workshop Wednesday where we demystify the art of taking informed, data-driven action.

How to create and use valuable user segments in Heap

Drive targeted, impactful change across your business with data segmentation. Join us for this month's Workshop Wednesday, where we will review some of the most popular types of segments and dive deep into the art of creating your own to drive critical business outcomes

Webinar Intermediate Analytics Skills & Tools Mastery

Master event labeling in Heap

We're tackling another crucial aspect of keeping your Heap data organized and impactful – labeling events! Join us as we explore the essentials of event labeling, equipping you with all the tools needed to enhance your analysis.

Get instant insights with Heap’s pre-built dashboards

Join us for this month's Workshop Wednesday where we'll explore how Heap’s pre-built dashboards can help you make data-driven decisions with minimal setup. Whether you're tracking user engagement or uncovering usability issues, these dashboards provide valuable analytics at your fingertips.

Webinar Analytics Skills & Tools Mastery Beginner

Maximize efficiency: expert tips and tricks for using Heap | Workshop Wednesday series

In this Workshop Wednesday we share insider tips and tricks to help you save time, stay organized, and elevate your data analysis in Heap. This session is packed with practical advice from our Customer Success experts to help you get the most out of the platform.

Webinar Intermediate Analytics Skills & Tools Mastery Data Strategy & Integrations

How to Drive and Measure Feature Adoption and Engagement | Workshop Wednesday series

Master feature adoption and engagement and learn how to distinguish between the two, why the difference matters, and how to use Product Analytics by Heap to measure and improve both.

Webinar Intermediate Retention & Engagement Analytics Skills & Tools Mastery

Funnels vs. Journeys: choosing the best approach for your analysis | Workshop Wednesday series

Funnels vs. Journeys - join us as we’ll break down the differences, explore key use cases, and show you how to get the most out of both analyses in Heap.

Webinar Intermediate Conversion & Funnel Optimization User Journey & Flow Optimization

Level up your analytics with Session Replay’s visual insights | Workshop Wednesday series

In this Workshop Wednesday, we’ll walk through how to activate and use Session Replay in Heap, and how enhanced capabilities like Heatmaps and Error Detection can help you surface issues and optimize experiences across your product.

Webinar Intermediate Analytics Skills & Tools Mastery Error & Frustration Analysis

Master HTML and CSS to refine your analyses in Heap | Workshop Wednesday series

Join us as we demystify HTML and CSS to help you refine your event creation in Heap. In this session, we’ll dive deep into mastering HTML and CSS selectors while also exploring how to apply them effectively in our Visual Labeler.

Webinar Advanced Analytics Skills & Tools Mastery

Unlock deeper insights from your A/B tests with Heap | Workshop Wednesday series

Join us as we’ll explore how to bring experiment data into Heap, analyze A/B test results, and go beyond just identifying a winning variant.

Webinar Conversion & Funnel Optimization Advanced Data Strategy & Integrations

Maximize retention through behavior analysis | Workshop Wednesday series

Learn a structured approach to defining active usage and identifying behaviors that contribute to long-term retention.

Webinar Advanced Retention & Engagement User Journey & Flow Optimization

Unlock insights faster with Chat with Sense | Workshop Wednesday series

Learn how to use AI to uncover trends, build charts, and get clear guidance from your data with just a simple prompt.

Webinar Intermediate Analytics Skills & Tools Mastery Data Strategy & Integrations