Heap Administrator Exam

Who is the Certificate For:

•  Every Heap Admin is encouraged to complete this program
  
• Only exams completed by those in an Admin or Architect permission level will be graded. This is to ensure we can grade exams in a timely fashion. Thank you for understanding!

Why Earn the Heap Administrator Certificate

•  Exhibit your skillset in how to manage the users and data in your Heap account via data governance strategies and features.
•  Completion of this exam demonstrates that you have the understanding of best practices and skill set required to be successful in managing and enforcing your team in Heap.

Additional Benefits:

•  Earn a Certificate of Achievement
•  Receive validation of your newfound knowledge to confidently manage Heap
• Earn a Digital badge credential
•  During the exam, make strategic decisions for your account organization that will be checked for validity by a Heap expert

Our most successful teams are those who have had at least 1 Admin complete both an admin training session and this certificate program. On average, teams who are swift to determine their data governance strategy and are familiar with the data governance features are able to gain value 5 times faster and are able to be more productive at 90 days than those who do not.

To be Successful We Recommend and Provide:

•  Heap Admin Study Guide
• Heap Data Governance Worksheet
• Heap's Organizing and Managing Heap course
•  We offer many courses online through Heap University and have an online Center for Documentation and encourage you to explore those in detail

About the Exam:

• 40 Questions
  • 30 multiple choice and true/false
  • 10 freeform where participants make decisions about their own data governance strategy. Please note manual grading is needed for these questions and is emailed once a month
•  Approx. 1 hour to complete

What Does the Exam Cover:

• How to organize the users in your account and how to customize each experience
•  How to organize the data in your account
•  How to determine a data governance strategy and enforce it