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About the Certification
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The Exam
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Exam Feedback

Heap Administrator Certification
Demonstrate and reinforce your understanding and knowledge of Heap's data governance components.
Who is the Certification For:
Every Heap Admin is encouraged to complete this program
Why Earn the Heap Administrator Certificate
Exhibit your skillset in how to manage the users and data in your Heap account via data governance strategies and features.
Completion of this exam demonstrates that you have the understanding of best practices and skill set required to be successful in managing and enforcing your team in Heap.
Additional Benefits:
Earn a Certificate of Achievement
Receive validation of your newfound knowledge to confidently manage Heap
Earn a Digital badge credential
During the exam, make strategic decisions for your account organization that will be checked for validity by a Heap expert
Our most successful teams are those who have had at least 1 Admin complete both an admin training session and this certificate program. On average, teams who are swift to determine their data governance strategy and are familiar with the data governance features are able to gain value 5 times faster and are able to be more productive at 90 days than those who do not.
To be Successful We Recommend and Provide:
Heap Admin Certification Study Guide
Heap Data Governance Worksheet
Heap's Organizing and Managing Heap course
We offer many courses online through Heap University and have an online Center for Documentation and encourage you to explore those in detail
About the Exam:
40 Questions
30 multiple choice and true/false
10 freeform where participants make decisions about their own data governance strategy. Please note manual grading is needed for these questions and is emailed each Friday
Approx. 1 hour to complete
Exam completion results in a "passing" score
What Does the Exam Cover:
How to organize the users in your account and how to customize each experience
How to organize the data in your account
How to determine a data governance strategy and enforce it