
Level up your analytics with Session Replay’s visual insights
In this Workshop Wednesday, we’ll walk through how to activate and use Session Replay in Heap, and how enhanced capabilities like Heatmaps and Error Detection can help you surface issues and optimize experiences across your product.
Traditional metrics can tell you what happened—but not always why. Visual tools like Session Replay bridge that gap by helping you see real user behavior, validate findings, and uncover points of friction. In this Workshop Wednesday, we’ll walk through how to activate Heap’s Experience Analytics extension. Learn how to use Session Replay in Heap, and how enhanced capabilities like Heatmaps and Error Detection can help you surface issues and optimize experiences across your product.
In this session, you’ll learn how to:
- Activate Session Replay and unlock enhanced Experience Analytics features such as Error Detection and Heatmaps through the Experience Analytics extension
- Use Session Replay alongside your favorite Heap charts to validate behaviors and uncover insights
- Use Session Replay to quickly identify errors and troubleshoot issues
- Use Heatmaps to understand which areas of a specific page capture the most attention
This webinar is ideal for anyone looking to better understand user behavior, explore Heap’s Experience Analytics extension, and leverage visual tools to drive more informed decisions.