Getting Started with Heap

Getting Started with Heap

Develop a basic understanding of Heap core concepts, functionality, and navigation, then wrap up with an introduction to charts.

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About this course

In this course, you'll learn how your data gets into Heap and how Heap organizes it. Next, we'll show you all of places your data surfaces in Heap and how they correlate to one another. After that, we'll help you find your Heap role and learn what actions you can take in your Heap account. Finally, we'll share the two things you need to know to ask your data a question; the types of analyses you can do, and show you how to get some valuable digital insights in just a couple clicks (really!).

You should take this course if you:

  • Are NEW to Heap
  • Need foundational knowledge about Heap features, functionality, and concepts
  • Have a basic understanding of data analytics concepts (e.g., using aggregates, operators, and values)*
  • Understand basic business concepts (e.g., conversion, retention, acquisition)*

*Useful, but not required knowledge.

Once you finish this course, you'll know:

  • What autocapture is and how it works with your data
  • What events and properties are and how they relate to your customers
  • What the Heap Data Model is and how it's applied to your raw data
  • How to find a variety of Heap assets such as events, charts, and dashboards
  • How your Heap assets build on one another to get you data-driven insights
  • What your Heap role is and what its related permissions enable you to do 
  • How you use the Shared and Personal spaces in Heap
  • The two things you need to know to build a chart in Heap
  • The types of analyses you can do with your Heap data
  • How to answer a business question with two clicks in Heap

Course Duration: 40 min

 

Curriculum40 min

  • How does your data get into Heap? 5 min
  • How does Heap organize your data? 10 min
  • What does your data look like in Heap? 10 min
  • What do you have access to in Heap? 5 min
  • Start working with your data in Heap 10 min
  • Course feedback

About this course

In this course, you'll learn how your data gets into Heap and how Heap organizes it. Next, we'll show you all of places your data surfaces in Heap and how they correlate to one another. After that, we'll help you find your Heap role and learn what actions you can take in your Heap account. Finally, we'll share the two things you need to know to ask your data a question; the types of analyses you can do, and show you how to get some valuable digital insights in just a couple clicks (really!).

You should take this course if you:

  • Are NEW to Heap
  • Need foundational knowledge about Heap features, functionality, and concepts
  • Have a basic understanding of data analytics concepts (e.g., using aggregates, operators, and values)*
  • Understand basic business concepts (e.g., conversion, retention, acquisition)*

*Useful, but not required knowledge.

Once you finish this course, you'll know:

  • What autocapture is and how it works with your data
  • What events and properties are and how they relate to your customers
  • What the Heap Data Model is and how it's applied to your raw data
  • How to find a variety of Heap assets such as events, charts, and dashboards
  • How your Heap assets build on one another to get you data-driven insights
  • What your Heap role is and what its related permissions enable you to do 
  • How you use the Shared and Personal spaces in Heap
  • The two things you need to know to build a chart in Heap
  • The types of analyses you can do with your Heap data
  • How to answer a business question with two clicks in Heap

Course Duration: 40 min

 

Curriculum40 min

  • How does your data get into Heap? 5 min
  • How does Heap organize your data? 10 min
  • What does your data look like in Heap? 10 min
  • What do you have access to in Heap? 5 min
  • Start working with your data in Heap 10 min
  • Course feedback