About the Certification
The Exam 2 hr 30 min
Exam Wrap Up
Heap Foundations Certification
Demonstrate and reinforce your understanding and knowledge of Heap's core components.
Who is the Certification For:
Every Heap user is encouraged to complete this program
Why Earn the Heap Foundations Certificate
Exhibit your skillset in how to define events, segments and properties and use them in each of the 6 core analysis modules.
Completion of this exam demonstrates that you have the understanding of best practices and skill set required to be successful in answering your business questions in Heap.
Earn a Certificate of Achievement
Receive validation of your newfound knowledge to confidently answer your business questions
Earn a Digital badge credential
During the exam, do real analysis using your own data that will be checked for validity by a Heap expert
Our most successful customers are those who have completed both the onboarding and certificate programs. On average, customers who went to training were able to gain value 3 times faster and were able to be more productive at 90 days than those who did not.
To be Successful We Recommend and Provide:
Heap Product Certification Study Guide
About the Exam:
50 multiple choice and true/false
10 freeform where participants build reports, segments and more. Please note manual grading is needed for these questions and is emailed each Friday
2 hours to complete
Exam completion results in a "passing" score
What Does the Exam Cover:
How to obtain insightful data via thoughtful business questions
How to understand your account structure and content
How to add content to your account
How to use Heap’s analysis modules to answer your business questions